This site has been especially designed by Romago Swiss Limited for Customers using its online shopping services. This site are owned and operated by the Romago Swiss Limited.
If you intend to use the Romago Swiss online shopping services or simply want to browse the Romago Swiss e-shop or otherwise use this site in any means, please read these Terms and Conditions carefully before using the site. By using the site or any part, you agree that you have read these Terms and Conditions and that you accept and agree to be bound by them.
CONFIRMATION
Once we have received your order, we will send a confirmation email to your email address. It is important that you enter the correct e-mail address when placing your order. We recommend saving this email in order to facilitate any contact with customer service you may have in the future. The order confirmation (receipt) also serves as guarantee of proof of purchase.
Purchase and payment
Romago Swiss only accepts PayPal for online purchases. When you place an order using PayPal, you will be redirected to the PayPal website. There you will need to login with your PayPal username and password. Before completing your order, please check that the total amount and billing information are correct. Even if you are not an existing PayPal customer, you can also choose to purchase using this payment method.
Taxes
Transactions in Romago Swiss do not include any import duties / tariff / VAT / handling charges. Please contact your local customs office for tax rates and related information. We will charge the buyer for all shipping and handling charges (15% of the total price) for any tax, duty or unsuccessful transaction (if no sufficient address or contact information is provided). If you have any questions, please feel free to contact us.
Modification of Terms
Romago Swiss reserves the right to amend these Terms and Conditions in its sole discretion and without prior notice to Customers. The Customer is reminded to review the Terms and Conditions prior to submitting any order. Once an order is placed, the Customer is deemed to have accepted the Terms and Conditions prevalent at the time.
Trademarks, Service Marks and Copyright
Our trademarks and service marks belong to us and all rights in them are reserved. Our e-shop graphics, logos, service marks and trademarks may not be used without the prior written consent of us. All other trademarks, product names, company names and logos appearing on our e-shop are the property of us. All content on our site, including design, text, graphics, logos, button icons, images, software and audio clips; any improvements or modifications to such content; any derivative works thereof; the collection, arrangement and assembly of all content appearing on this site, are the exclusive property of us and are protected by Hong Kong and international copyright and other applicable intellectual property laws. All software used on our site is the property of us and is protected by international copyright and other applicable intellectual property laws.
Indemnity and Limitation of Liability
You agree to indemnify, defend and hold harmless Romago Swiss from and against all losses, expenses, damages and costs (including reasonable legal fees) arising from any breach of these Terms of Use or any other activity by you in connection with your use of the site. You further agree that Romago Swiss shall not be held liable howsoever for your use of the site and you agree to waive all claims that you may have against Romago Swiss for any loss or damages you may sustain in connection with your use of the site. In the event that this disclaimer is unenforceable, the total liability of Romago Swiss, if any, for losses or damages shall not exceed the fees you paid for the particular service or product upon which liability is based.
FORCE MAJEURE
Romago Swiss shall be exempt from liability for damages and other penalties on the performance of the contract prevented, hindered or delayed by circumstances beyond our control. As the release factor should be considered include government intervention, new / amended legislation, lack of state, war, fire, flood, natural disasters, casualties, accidents, labor disturbance, prohibitions, restrictions, sabotage, poor transport or weather conditions or lack of delivery from suppliers and the company is exposed to criminal activity that affects activities.
Termination
Romago Swiss may terminate or suspend your access to all or part of the site, without notice, for any conduct that Romago Swiss, in its sole discretion, believes is in violation of any applicable law or is harmful to Romago Swiss or a third party.
Governing Law
These Terms of Conditions (including the order terms contained in the Customer Service page) shall be governed by and construed in accordance with the laws of Hong Kong Special Administrative Region. You irrevocably agree that the courts of Hong Kong Special Administrative Region shall have exclusive jurisdiction in relation to any claim or dispute concerning or arising from these Terms of Use and the order terms. The content of this site (including Privacy policy & terms and conditions) is written in both English and Chinese. In case of any discrepancy between the English and Chinese version, the English version shall prevail.
These Terms of Use were last updated on July 2018
(Version: July 2018)
This Privacy Policy applies to all users of the website of:
Romago Swiss Limited (https://www.romago.ch );
which is operated by Romago Swiss Limited ("we", "us" and "our").
Our pledge
We recognize the importance of your privacy and maintaining the confidentiality of your personal information. This Privacy Policy applies to all products and services provided by us and sets out how we may collect, use and disclose your personal information. This Privacy Policy is governed by and observes the requirements of the Personal Data (Privacy) Ordinance (Cap. 486) (the "Ordinance").
What information do we collect?
Types of personal data that may be collected or held by us include:
• Name;
• Contact details including telephone number, address, email address, etc.;
• Results, records and accumulative progress from visiting interactive content;
• Inquiries, suggestions or opinions;
• Interests and preferences;
• Computer operating system and details of internet service providers;
• Credit card number if you place an order with us.
How do we use it?
We collect your personal data from different channels and keep your information for the following purposes:
• Sending information in relation to our products and services, activities, competitions, promotions and events;
• Marketing and promotional purposes for us and business partners;
• Joint marketing schemes with other parties;
• Customizing the advertising and content you visit so as to streamline your shopping experience at our site and to provide personalized marketing and promotional information;
• Fulfilling your orders for products and services, order processing and payment clearing;
• Responding to your inquiries;
• Membership registration and offering benefits and privileges;
• Collecting statistical information, conducting analysis and providing anonymous reporting for internal and external clients;
• Conducting surveys relating to our customers, products or services;
• Evaluation and further enhancement of our products and services;
• Fulfilling any purpose directly related to the above purposes.
The provision of such personal data is voluntary.
Cookies
We use cookies in order to improve your shopping experience when you visit www.romago.ch . Cookies are small pieces of information that your web browser stores on your computer when you visit a website. Our cookies let us personalize your visits to www.romago.ch and recognize you when you return. Information collected from these cookies may be used for the purposes laid out in this Privacy Policy Statement.
Most browsers automatically accept cookies. You can disable cookies on your computer by indicating this in the preferences or options menus in your browser. If you disable cookies, you will not be able to shop at www.romago.ch but will still be able to visit selected areas of the site.
Membership privileges
www.romago.ch members enjoy many privileges, including newsletters, participation in special offers and promotions, and streamlined shopping experience. We may provide more member benefits in near future, such as personalized services and other special benefits.
Ordering information
When you place an order with www.romago.ch, you will be asked to provide details such as contact number, e-mail address, credit card number and mailing address. This allows us to process and fulfill your order and to notify you of your order status.
Contests and promotions
We may from time to time organize or host contests and promotions and in doing so ask for information including your name, email and mailing address, contact number and customer preferences. We'll use this information to inform you if you've won a contest, and update you our new contests or promotions.
Newsletters and email promotions
We use email to communicate news and special promotions to our www.romago.ch members. If you'd rather not receive these messages, please feel free to unsubscribe from our account.
Other
When you click on links and/or ad banners that take you to either third-party web sites orwww.romago.ch affiliated sites, you will be subject to the privacy policies of those parties. Whilst we support the protections of privacy on the Internet, www.romago.ch cannot be responsible for the actions of parties outside our web domain.
Safety of personal data
All reasonable efforts are made to ensure that any personal data held by us is stored in a secure and safe place, and accessed only by our authorized employees or authorized Third Party Service Providers.
In addition, the customer data we collect is protected against unauthorized access. We may contact you to verify the accuracy of the information supplied when opening your account.
Right to access/ correct personal data
Under the Ordinance, you have the right of access to personal information held by us and to request correction of the information If you have any questions regarding this Privacy Policy or if you wish to access or correct your Personal Data, you may send your request via e-mail to: service@romagoswiss.ch .
In accordance with the ordinance, we reserve the right to charge you a reasonable fee for the processing of any data access or correction request on your personal data.
Sharing of information
All personal data you give us is kept confidential and protected, but we may provide such personal data to the following parties for the same purposes as laid out above in this privacy policy:
• Our subsidiaries, associated companies and other related companies;
• Our business partners;
• Parties which assist us in carrying out the purposes laid out above in this privacy policy;
• Parties which participate in joint marketing scheme with us;
• Any agent, contractor or service provider who provides administrative, order processing, payment clearing, credit reference, debt collecting or other services necessary to the operation of our business;
• Any other person or organization who are bound by confidentiality agreements with us; and
• Any person to whom we are, in our belief in good faith, under an obligation to make disclosure as required by any applicable law.
www.romago.ch may also provide aggregate statistics about our customers, sales; traffic patterns and related site information to reputable business partners. However, we do not reveal any personally identifiable information. Currently, we do not sell, trade, give away or rent your personal data to others apart from those parties mentioned above. We may decide to do so with trusted third-party partners in the future, but you can instruct us not to do so. We will not sell or disclose any personal data that identifies you to any third party apart from those mentioned above without your approval. The provision of such personal data is voluntary.
Your consent
By using our website, you consent us to collect and use of your personal data in a manner consistent with these privacy guidelines. If we decide to change our privacy policy, we will post those changes on our website as soon as possible, so that you can know how we collect, use and disclose your information under what circumstances.
Further Information
Should you have any enquiries about this statement, please feel free to contact us, or e-mail us at: service@romagoswiss.ch . We are glad to assist you.
The above statement is written in both English and Chinese. In case of any discrepancy or inconsistency between the English and Chinese version, the English version shall prevail.
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